Don’t forget staff are people too: one cancelled flight & people freaked out

With the various contracts I do, I fly pretty frequently now; perhaps three or four times a month. After one experience of Jetstar I decided that I could get places more reliably if I used a pillowcase sail on a skateboard, so I fly exclusively on Air New Zealand. Today I had the rarest of… Read More Don’t forget staff are people too: one cancelled flight & people freaked out